FAQ's

General Questions:

Q: Are all of the vacation rental units located on the same property?
    A: Yes, all units (except Royal Kahana condo) are located on the same property.  The condo is located within 1 mile of the other units.  Please look at our location map.

Q: Are there any additional fees?
    A: At our B&B, there are no hidden fees!  Our WIFI, parking and other amenities are FREE (except Royal Kahana condo, which currently has pay per use Internet in the lobby).  When you reserve a room online, all charges will be clearly displayed.

Q:  Are these condominium units?
    A: No, all units (except the Royal Kahana condo) are located on a beautiful new residential estate, overlooking the ocean between Kaanapali and Kapalua.  These three bed and breakfast units are similar to hotel rooms, enjoy a mini kitchenette, barbecue area, and maintain a high level of privacy.  The Royal Kahana condo is conveniently located right down the street.

Q:  Will I have any privacy, or will the owners bother me?
    A:  These B&B units are setup to be very private, while allowing for the luxury and security of having the owner on-site in case you decide that you need something or have questions about Maui. 

Q:  Are you bed and breakfast rooms private, or do I have to share a bathroom?
    A:  All units have en suite bathrooms so that you do not have to leave your room to get to your private bathroom.  If you feel like lounging in the large common area, you are welcome to do so.

Q:  Can we bring our children?
    A:  Yes, we would love you to bring your children.  Please be aware that children must be supervised at all times while on the property for their safety!

Q:  Do you have a minimum stay?
    A:  Yes, we normally require a minimum stay of three nights.  Please check with us for shorter stays, we may be able to accommodate you.

Q:  Do you have free parking?
    A:  Yes, we have one free parking space assigned to your room during your stay with us.

Q:  I am totally confused, can you help?
    A:  Yes, please contact us using the contact form, email, or phone number, and I will help you decide on the perfect unit for your Maui vacation.

Q:  What Island are you on?
    A:  Our rental units are on the Island of Maui, Hawaii.  We are on the West side of Maui, between Kaanapali and Kapalua.  Please visit out location page to see some maps and information about our amazing location.

Q:  What property is your Royal Kahana condo at?
    A:  It is at the Royal Kahana on Kahana Beach, between Kaanapali and Kapalua, on the Island of Maui, Hawaii.

Q:  How can I view pictures and get mor einformation about your individual vacation rental units?
    A:  When you enter your dates on our Website, pictures and detailed information, including rate information will be displayed for your review.

Reservation Requests:


Q: How can I make a reservation or find out rates and availability?

    A: Please click on this link to make a reservation for our Bed and Breakfast units as well as our Royal Kahana condo.


Q:  How can I find out about any special rates you are offering?
    A:  We update our rates and specials regularly on our Website. When you enter your dates on our Website, any available specials for your dates will be listed as "packages".  Sometimes changing the dates or length of stay will result in more specials being listed.

Rental Policies:

Q:  What are you rental policies?
    A: Our rental policies can be found here.  If you still have questions, please feel free to contact us.
House Rules:

Q: Where can I find your house rules?
    A: Please click here to read the full text of our B&B house rules.  House rules for the condo are similar and will be provided upon check-in.  If you still have questions, please contact us.

Q:  Can I smoke on the property?
    A: No. Smoking is not allowed anywhere on the property (even outside the building or on lanais), in consideration of all guests. 
    Smoking is allowed by the street at the bed and breakfast and by the tennis courts at the Royal Kahana condo.  Please dispose of your "butts" appropriately wherever you smoke. Violation of these policies may result in revocation of privilege to stay at the property and forfeiture of all payments made.

Q:  Can I have a party for my friends?
    A: No. Due to liability and in consideration for our neighbors, we can not allow parties at our B&B, but we can help you find a suitable location for your get together.
For guests of our Molokai Suite condo, we may be able to rent an area at the Royal Kahana where you can have a party as allowed by the house rules.

Q:  Can we take illegal drugs on the property?
    A: No. Illegal activities of any kind are expressly prohibited on the properties, and will not be tolerated.

Q:  Can we drink alcohol in the pool or spa?
    A:  No. Due to liability, you may not consume alcohol in the spa or pool. It is also not advised to partake in these activities while intoxicated. Please drink responsibly.
Location:

Q: Where are you located?
    A: Please see the map on our location/activities page for more information about our convenient, peaceful, and incredible location in West Maui. The property is located between Kaanapali and Kapalua, about 10 miles north of Lahaina town. 

Q: Are you located near the beach?
    A:Yes, our bed and breakfast units are directly across the road from the beach, with no obstructions on the other side. Just walk out of the property, walk a few steps across the local road, and you are at the beach between the famous areas of Kahana and Napili.
Our Royal Kahana condo is on Kahana Beach, right down the street from our Bed and Breakfast property.

Q:  Where is the closest airport?
    A: We are a few miles from Kapalua Airport (JHM), which is a smaller airport. You will need to catch a flight from Oahu or one of the neighbor Hawaiian Islands to arrive at this Maui airport, as there aren't any direct flights from the Mainland.
We are approximately 28 miles from the main Maui Airport, Kahului Airport (OGG).

Property Amenities:

Q:  Is the beach sandy?
    A: Yes, most beaches in the area between Kaanapali and Kapalua have sand.

Q:  Do I need to bring my own towels?
    A:  No, towels and sheets are provided.

Q:  Do you have a barbecue area for guest use?
    A:  Yes, the Royal Kahana condo has several barbecues and the B&B also has a BBQ area.

Q:  Do you have a hot tub?
    A:  Yes, our B&B has a relaxing new outdoor spa with ocean and Island views.  Our condo has a sauna and pool.

Q:  Do you have a telephone available for use?
    A:  Yes, we have telephones available with free local calls.

Q:  Do you have cribs available in the units?
    A:  We don't have cribs in the units, but please let us know which items you need when you make your reservation, and we can help you arrange to rent them for your stay.
 
Q:  Do you have wireless Internet available?
    A:  Yes, we offer free high speed wireless Internet at our B&B.  Just bring your laptop and connect to the wireless network.  The Royal Kahana offers pay per use Internet access at this time. 

Q:  Do you offer laundry facilities?
    A:  Yes, our condo has an in-room washer and dryer.  For our bed and breakfast units, there is a laundromat conveniently located within one mile of the property.

Q:  Do your B&B rooms include breakfast?
    A:  Yes, despite major cost increases, we have continued our breakfast basket service without increasing our affordable room rates to offset the cost.  This service includes juice, snack and fresh fruit (from our garden when available).

Q:  Do your units have kitchens?
    A:  Yes, our Royal Kahana condo has a full sized kitchen  Our bed and breakfast units enjoy a mini kitchenette with coffee maker, microwave and mini refrigerator.

Q:  Are there any restaurants nearby?
    A:  Yes, there are MANY wonderful restaurants in the area including Roy's, Outback Steak House, Kimo's, Maui Brewing Company, Pineapple Grill,  Plantation House, Lahaina Grill, and countless others.  There are also many take-out and delivery options.  If you are looking for something in particular, please ask us.

Q:  Is there parking available?
    A: Yes, there is FREE parking on site for one vehicle per room.

Q:  Will I have to share a bathroom at your bed and breakfast?
    A:  No, our B&B rooms are set up to be very private and have bathroom accessible from within the room. 

Nearby Activities:

Q: What are some nearby activities?
    A: Please visit our location and activities page for more information.  We can also assist you in finding specific activities, just contact us.

Q:  Are there any hiking trails nearby?
    A:  Yes, there are several trails that can be accessed from the Kapalua Adventure Center, the scenic Kapalua Coastal Trail, and many others all within a few mies from the property.

Q:  Are there any good spas nearby?
    A:  Yes, we are located within minutes of the Ritz-Carlton hotel in Kapalua, as well as the Hyatt, Marriott, and Westin in Kaanapali.  These are just some of the nearby properties that offer spa facilities and treatments.

Q:  Is there anything to do at Lahaina Harbor?
    A:  Yes, we are just a few miles from Lahaina Harbor, where you can catch a ferry to the neighbor Islands of Molokai or Lanai, catch a whale watching boat, dinner cruise, fishing boat, scuba tour, or any other boat activities.

Q:  Are there any good golf courses nearby?
    A:  Yes, there are several outstanding world-class golf courses within minutes of the property.  The Mercedes Championship golf tournament is held within a few miles of the property every January.  There are also popular golf courses in the world-famous resort town Kaanapali.

Q:  Is there a good place to snorkel nearby?
    A:  Yes, right across the road is a wonderful uncrowded spot for snorkeling, or any other beach activity, depending on surf conditions.  Many more popular snorkeling spots like Honolua Bay and Napili Bay are located nearby. 

Website Use Terms

Q: What are the terms of use of your Website?
    A: Our Terms of Use can be found here.

Q:  Who is liable if your Website crashes my computer?
    A: Please read the terms of use by clicking on the link at the bottom of this page. Although we take every effort to maintain our Website, we are not liable for any problems with your computer while browsing our website, because there is no way to tell whether it was our website or a number of other possibilities that could have caused the crash in your system.